Customer Support
We envision a world where financial freedom is within everyone's reach. A world where banking is seamless, secure, and accessible anywhere, anytime. Our mission is to revolutionize the way people manage their finances, harnessing the power of technology to bridge gaps and break barriers.
At GlobionTrust, our values are the foundation upon which we build our mission to revolutionize banking. They guide every decision, every action, and every interaction with our customers, partners, and colleagues. Customer Obsession: Putting You First We're driven by an unwavering commitment to our customers. We listen, we empathize, and we deliver solutions tailored to their unique needs. Our customers' success is our success. Innovation: Pushing Boundaries We're passionate about harnessing the power of technology to break down barriers and create new possibilities. Our spirit of innovation fuels our pursuit of excellence, driving us to continuously improve and evolve. Integrity: Transparency, Honesty, and Trust We operate with unshakeable integrity, upholding the highest standards of ethics and transparency. Our word is our bond, and we strive to earn and maintain the trust of our customers, partners, and stakeholders. Security: Safeguarding Your Assets The security of our customers' assets is our top priority. We employ cutting-edge technology, rigorous protocols, and expert personnel to ensure their information and funds remain safe and secure. Collaboration: Together We Rise We believe in the strength of unity and the power of collaboration. Our diverse team of experts works together seamlessly, sharing knowledge, expertise, and passion to achieve our shared vision. Accountability: Ownership and Responsibility We take ownership of our actions, decisions, and outcomes. Our team members are empowered to make decisions, take calculated risks, and learn from their experiences. Inclusion and Diversity: Embracing the Global Community We celebrate the diversity of our customers, partners, and colleagues, recognizing the unique perspectives and strengths they bring. Our inclusive culture fosters a sense of belonging, empowering everyone to thrive. Continuous Learning: Evolving and Adapting In an ever-changing world, we're committed to ongoing learning, professional growth, and self-improvement. Our team stays ahead of the curve, embracing new technologies, trends, and best practices. By living these values, we create a culture that's authentic, customer-centric, and driven by innovation. At GlobionTrust, our values are the heartbeat of our organization.
At GlobionTrust, we're revolutionizing the way people bank, invest, and manage their finances. Founded in August 2019, our mission is to bridge the gaps in traditional banking, harnessing cutting-edge technology to provide secure, accessible, and innovative financial solutions. GlobionTrust was born out of a vision to create a better banking experience. Our founders, a team of seasoned finance and technology experts, recognized the need for a more inclusive, efficient, and customer-centric banking system. With a shared passion for innovation and financial empowerment, they set out to build a platform that would democratize access to financial services.
Withdraw Funds, Stress-Free. Take control of your finances with our hassle-free withdrawal services: - 24/7 ATM access - Online and mobile banking withdrawal options - Branch withdrawal services - Fast and secure processing
Grow Your Savings with Ease. Securely deposit funds into your account, anytime, anywhere | Enjoy: - Convenient online and mobile banking - Flexible deposit options (cash, transfer, direct deposit) - Competitive interest rates - Real-time account updates
Instantly Move Money, Anytime, Anywhere. Enjoy rapid fund transfers with our Fast Transfer service. Send and receive money in minutes, 24/7, with unparalleled speed and security.
High-yield savings accounts | Competitive loan rates | Rewarding credit card programs | Exclusive discounts and promotions.
Advanced encryption and two-factor authentication | Real-time transaction monitoring and alerts | Industry-leading fraud detection and prevention.
100+ branches across 10 countries | Partnerships with 50+ financial institutions worldwide | Local expertise with global capabilities.
Environmentally responsible practices | Socially conscious investments | Community development initiatives.
Cutting-edge digital banking platform | Mobile payments and transfers | Investment platforms with expert insights | International money transfers with competitive rates.
Digital Banking Solution Est. 2011
Easily send money: - Internally within GlobionTrust | Externally to supported banks. Add beneficiaries for a hassle-free experience.
Secure Your Future with Our Deposit Options: - Deposit Pension Scheme: Plan for retirement with flexibility and growth. | Fixed Deposit Receipt:- Lock in your savings with fixed interest and guaranteed returns.
We understand that everyone's financial needs are unique. That's why we offer a range of loan plans designed to help you achieve your goals. Whether you're looking to consolidate debt, finance a large purchase, or cover unexpected expenses, we have a loan option that's right for you.
To Be An Account Holder You Have To Open An Account First. Click "Open Account" On Our Website.
After Registration You Need To Verify Your Email, Mobile Number And Set 2FA Authentication For Security.
Deposit Some Funds Before Applying On Any FDR Or DPS Plans (Optional).
Now You Can Get Any Of Our Services As Our Registered Account Holder.
Don’t find your answer here? just send us a message for any query.
Contact with UsOpening an account is easy: Option 1: Online 1. Click "Open Account" on our website. 2. Choose account type (checking, savings, etc.). 3. Fill out the application form. 4. Upload required documents (ID, proof of address). 5. Fund your account (optional). | Option 2: Branch Visit 1. Visit your nearest branch. 2. Meet with a representative. 3. Provide required documents. 4. Discuss account options. 5. Sign account agreement. | Required Documents - Valid government-issued ID - Proof of address - Social Security number or tax ID | Next Steps - We'll review and verify your application. - Receive account details and debit card (if applicable).
No, we do not share your personal information with third-party companies for advertising purposes. We protect your privacy and adhere to strict data security standards. | Our Privacy Policy ensures: - Your data is secured and encrypted. - Information is only shared for banking purposes (e.g., processing transactions). - Compliance with relevant data protection regulations. | We may share information: - With affiliates and partners for banking services. - As required by law or regulatory authorities. | Your Control: - Review and update your privacy settings. - Opt-out of marketing communications.
To apply for a loan, follow these steps: Option 1: Online 1. Log in to your online banking account. 2. Click "Loans" and select the desired loan type. 3. Fill out the application form. 4. Upload required documents (ID, income proof, address proof). 5. Submit and wait for approval. | Option 2: Branch Visit 1. Visit your nearest branch. 2. Meet with a loan officer. 3. Provide required documents. 4. Discuss loan options and terms. 5. Sign the loan agreement. Required Documents - Identity proof - Address proof - Income proof - Employment verification (if applicable) Next Steps - Our team will review and verify your application. - Receive loan approval and disbursement.
To open an FDR, follow these easy steps: 1. Visit our website or branch. 2. Fill out the FDR application form. 3. Provide required documents (ID, address proof, PAN). 4. Deposit the minimum amount (check our website for details). 5. Review and submit the application. | Alternatively, open online: 1. Log in to your online banking account. 2. Navigate to the FDR section. 3. Fill out the application and deposit funds. Next Steps: - We'll issue an FDR certificate with details (amount, interest rate, maturity date). - Keep your certificate safe for maturity claim or premature withdrawal.
Instantaneous for internal transfers, 1-3 business days for external
Please contact customer support.
Encryption, two-factor authentication, and monitoring.
Set up overdraft protection by linking a savings account. Or contact support.
Personal, home, auto, and more...
Online or at a branch.
Monday-Friday, 9am-5pm | Saturday, 9am-1pm.